Yes, we offer express shipping. If available for your shipping location, express shipping option will be shown at checkout.

All UK orders placed before 1pm will be dispatched the same day (Mon-Fri). Orders placed after 1pm will be dispatched the following working day.

Orders are shipped Monday-Friday, excluding weekends and major holidays. Once your order has been shipped you will receive an email/SMS with your tracking information.

Please use the returns portal here and request a return. Once we receive your return, it will be processed within 1-2 working days. This may take longer in some instances such as busy periods.

Items returned in an altered state may not be refunded or exchanged. If you have a query, please contact our Customer Support Team via the Contact Page or email support@garmsaffiliated.com.

Orders delivered within the UK/European Union will not be charged customs fees as we ship from Northern Ireland.

Orders delivered within the USA will not be charged customs fees when shipped from our U.S. warehouse (subject to stock availability).

Rest of the World orders may be subject to fees and duties from their respective country’s duties and import services.

Once your return is processed, your exchange will be shipped the same-day or next working day. You will receive an email/SMS with your tracking information.

Once issued, please allow 3-10 working days to receive a refund. The refund will be sent to the original payment method used for your order.

Our team is available Monday-Sunday, 9AM-5PM GMT/BST, excluding major holidays. Please allow 24-48 hours for a response. Response times may be delayed during peak busy periods.

If your tracking information has been updated to “Returned to Sender”, please contact our Customer Support Team for assistance via our Contact Page or email support@garmsaffiliated.com.

Contact our Customer Support Team via our Contact Page or email support@garmsaffiliated.com.

For order cancellations, please provide:

• Your order number
• The postcode linked to your order
• The item(s) you would like to cancel

Please note: Unfortunately, we cannot guarantee cancellations if your order has already entered the shipping process.

An order confirmation will be sent via email/SMS.

You can make an adjustment to an order by contacting our Customer Support Team via our Contact Page or email support@garmsaffiliated.com.

For item/size changes, please provide:

• Your order number
• The postcode linked to your order
• The original item
• The item/size you would like to change to

Please note: Unfortunately, we cannot guarantee these changes if your order has already entered the shipping process.

Once your refund has been issued, it can take up to 3-10 working days to receive to your original payment method.

You can make an adjustment to an order by contacting our Customer Support Team via our Contact Page or email support@garmsaffiliated.com. We strongly recommend double-checking your information before submitting your order.

For address changes, please provide:

• Your order number
• The postcode linked to your order
• The new full delivery address

Please note: Unfortunately, we cannot guarantee these changes if your order has already entered the shipping process.

Each product page includes a Size Guide and details about the size worn by the model. Measurements are provided in inches and centimeters. Our Customer Support Team is always available to answer any questions regarding measurements and fitting, please message us via the Contact Page or email support@garmsaffiliated.com.

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Please contact our Customer Support Team via our Contact Page or email support@garmsaffiliated.com within 24-48 hours of delivery. Include detailed images of the damaged product(s) along with your order number and postcode. Our team will investigate the issue and respond with a resolution.